The Institute of Shipbuilding Technology, Goa, established in 1981 with aim of providing technically sound manpower to the industry has always been trying to deliver high quality professional education. To further enhance the level of quality of services rendered, ISBT decided to develop, implement & monitor Quality Management System across the entire organisation & accordingly actions were initiated in year 2002. By May 2003 ISBT was successful in getting its QMS certified for compliance to ISO 9001:2000 by IRQS and subsequently upgraded to ISO 9001:2008 and then 9001:2015.
Major consequences of adoption of ISO 9001:2015 Quality Management System (QMS) are summarized below:
The entire academic & support activities of various departments of the Institute are now integrated in to a formal process model. Due to this the course delivery, internal assessment test, laboratory work, seminar, Industrial visit, other extracurricular activities are all planned well in advance and made available to all concerned in the form of calendar of events, regular feed back from the students are obtained and analysed to improve the entire process. Internal audits are conducted by qualified auditors to check the implementation of the process at all level. Statistical methods are adopted to analyse the examination result and other data. Admission, Examination, Purchase, Library & other administrative units are now operating according to documented procedures ensuring high operational quality. Training programmes are planned for all level of staff to update their knowledge continually. The award of 9001:2000 certificate has further reinforced the resolve and commitment of the entire Institution to provide an environment conductive to the all round growth of students. We are confident that Institute of Shipbuilding technology, Goa will continue to improve the quality of its services.
The Quality Management System (QMS) is fairly comprehensive and covers all the key processes of the Institute. It is also made available on Institute facility for the purpose of easy access. As an indicator two key processes are presented below:
Teaching Process:
Detailed lesson are prepared for each course / subject based on curriculum provided by B. T. E. teaching provision plans are prepared before start of semester.
Implementation of teaching process is recorded in a teaching provision plans on day to day basis.
A monthly review is held at department section level to monitor the progress of the syllabus coverage and if any problems are observed, immediate corrective actions are initiated.
Customer related process:
Feedback obtained from students at the end of semester is compiled and analysed. Findings are forwarded to staff members through their HODs for further action. Feedback is also obtained to find out students satisfaction level on various facilities like Library, Self Learning Centre, Canteen, cleanliness, Workshop & Laboratory facilities, Gymkhana facility etc. The feed backs are analysed and forwarded to respective committees for further actions towards improving the quality of the services provided to the students.
At the end of semester students performance in internal assessment are complied which are compared and analysed with the Board examination result.
Original Approval Date 16th May 2003
Current Certificate Expiry 13th May 2024